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Service

Check out our Cycle Cafe

Why not visit our Café when you visit Giant St Paul’s. Giddy Up Coffee have some of the finest artisan coffee in the square mile and a great range of healthy snacks and treats baked in the store.

It’s a great place to relax while we look at your bike in the workshop or for that caffeine hit ahead of your commute. During the race season we show every stage live on our big screen so why not grab a coffee and watch the action unfold.

We service all bike brands

At the Giant Store St. Paul's we're cycling experts and our skilled bike mechanics work in a modern well-equipped workshop at our store on Aldersgate Street by St. Paul's.

From fixing a simple puncture to a full strip down and rebuild we service all types and brands of bicycles, not just Giant.

We offer and range of menu services (see opposite) to keep you and your bike moving and always use manufacturer approved replacement parts. In addition to servicing we can carry out individual jobs ranging from simple gear or brake adjustment to complete wheel refurbishment. We prefer to inspect your bike before offering an estimate for any work but please call or email us (workshop@giant-stpauls.co.uk) for pricing details or our current lead times for servicing. We offer a range of eBike specific services including a full diagnostic check on Giant and Liv E-bikes.

We undertake warranty and insurance repairs for Giant and Liv bicycles including bikes not purchased from us. Warranty work is subject to our normal labour charges. For further information please contact the workshop.

Other than simple ‘walk in’ repairs (punctures etc.) we operate a booking system for all workshop jobs inc. Silver, Gold and Platinum services. As we often have a lead time of more than a week in the workshop we advise booking your bike in at least 2-3 weeks in advance if you need a service or repair carried out in preparation for a particular event.

In general we complete most servicing and repair work out within 24 hours. We open the workshop at 7.30am Mon – Fri and ask that all bikes are booked in with us by 9.30am on the day work is due to be carried out. As we have limited space in the workshop we are unable to take in bikes ahead of the date booked for work to be carried out and we cannot store bikes after work has been completed.

We offer a first (6 week) service free of charge with all bikes purchased from Giant St Paul’s.

Call the workshop directly 0203 598 2535 or email us at workshop@giant-stpauls.co.uk for service bookings or any other enquiries

Prices

Platinum Service

(E-Bike + £20)

Bottom bracket serviced/fitted - Complete drivetrain removed and degreased, re-assembled and adjusted or replaced - Frame, forks and wheels cleaned and inspected for safety - Headset fully servied or replaced - Seatpost removed, cleaned and greased - Pedals removed and greased - Wheels trued, hubs serviced with fresh grease and ball bearings then front and rear brakes are adjusted - Gear hanger removed, cleaned and greased between mounting point - Cables fitted and handlebars re-taped if necessary - Full test ride and assessment

Plese note that parts are not included and are charged additionally

£180

Gold Service

(E-Bike +£20)

Recommended after 9 -12 months

Bottom bracket serviced/fitted - Drivetrain removed and degreased, re-assembled and adjusted or replaced - Frame, forks and wheels wiped down and inspected for safety - Headset checked and adjusted - Wheels trued - Brakes adjusted and replaced if necessary - Cables fitted if necessary - Handlebars re-taped if necessary

Plese note that parts are not included and are charged additionally

£120

Silver Service

(E-Bike +£20)

Recommended after 6 - 9 months

Wheels trued - Front and rear brakes adjusted - Front and rear derailleurs adjusted - Chain and chainrings wiped down and re-lubed - Wheels and brake surfaces wiped down.

Plese note that parts are not included and are charged additionally

£60

Boxed Bike Build

From £50

Puncture Repair

£10

Disc Brake Service

£70 each

Rim Brake Service

£50

Brake Adjustment / Replace Pads

£20 per calliper

Gear Service

£50

Headset Fitting / Bottom Bracket Fitting

From £30

Wheel True

From £15

Wheel Build (per wheel)

£35

Custom Bike Build

From £120

Please note that parts are not included and are charged additionally