Service

Check out our Cycle Cafe

Why not visit our Café when you visit Giant St Paul’s. Giddy Up Coffee have some of the finest artisan coffee in the square mile and a great range of healthy snacks and treats baked in the store.

It’s a great place to relax while we look at your bike in the workshop or for that caffeine hit ahead of your commute. During the race season we show every stage live on our big screen so why not grab a coffee and watch the action unfold.

We service all bike brands

At the Giant Store St. Paul's we're cycling experts and our skilled bike mechanics work in a modern well-equipped workshop at our store on Aldersgate Street by St. Paul's.

From fixing a simple puncture to a full strip down and rebuild we service all types and brands of bicycles, not just Giant.

We offer and range of menu services (see opposite) to keep you and your bike moving and always use manufacturer approved replacement parts. In addition to servicing we can carry out individual jobs ranging from simple gear or brake adjustment to complete wheel refurbishment. We prefer to inspect your bike before offering an estimate for any work but please call or email us (workshop@giant-stpauls.co.uk) for pricing details or our current lead times for servicing. We offer a range of eBike specific services including a full diagnostic check on Giant and Liv E-bikes.

We undertake warranty and insurance repairs for Giant and Liv bicycles including bikes not purchased from us. Warranty work is subject to our normal labour charges. For further information please contact the workshop.

Other than simple ‘walk in’ repairs (punctures etc.) we operate a booking system for all workshop jobs inc. Silver, Gold and Platinum services. As we often have a lead time of more than a week in the workshop we advise booking your bike in at least 2-3 weeks in advance if you need a service or repair carried out in preparation for a particular event.

In general we complete most servicing and repair work out within 24 hours. We open the workshop at 09:00am Mon – Fri and ask that all bikes are booked in with us by 9.30am on the day work is due to be carried out. As we have limited space in the workshop we are unable to take in bikes ahead of the date booked for work to be carried out and we cannot store bikes after work has been completed.

We offer a first (6 week) service free of charge with all bikes purchased from Giant St Paul’s.

Call the workshop directly 0203 598 2535 or email us at workshop@giant-stpauls.co.uk for service bookings or any other enquiries

Prices

Platinum Service

(E-Bike + £20)

Gold service + Headset serviced/replaced, Rear + Front hub serviced/replaced, seat post removed & degreased, brakes bled if required and test ride.

Plese note that parts are not included and are charged additionally

£180

Gold Service

(E-Bike +£20)

Recommended after 9 -12 months

Silver service + Drivetrain degreased/replaced, Brake Adjust/replaced, Bottom Bracket, Bar tape, Non-tubeless tyre swap.

Plese note that parts are not included and are charged additionally

£120

Silver Service

(E-Bike +£20)

Recommended after 6 - 9 months

Chain/cassette wiped & re-lube, Brake Adjust + wheel surface wiped down, Tyres inflated, torque settings corrected, frame wiped down.

Plese note that parts are not included and are charged additionally

£60

6 Week Service

Basic Adjustment, gears, brakes & Safety check.

£30

Gear Service

Chain, Cassette, Front Rear derailleur & chain set removed and degreased/replaced (Parts not included)

£60

Gear Adjustment

Gears re-indexed, Chain wiped down + re-lube - No Parts Replaced

£30

Brake Adjustment

Brakes re-centred or replaced for one calliper (Parts not Included)

£25

Brake Bleed

Hydraulic Fluid replaced + pads replaced for one calliper (Parts not Included)

£35

Wheel True

Wheel re-centred for External spoke nipples - No Parts Replaced

£20

Standard Spoke Replacement

Up to 2 spokes replaced standard wheel (Parts not included)

£30

High End Wheel True

Up to 2 spokes replaced internal spoke nipples (parts not included) (tubeless setup + Tape additional £35)

£40

Bottom Bracket Service

Bottom bracket removed / replaced (Parts not included)

£30

Headset Service

Headset bearings regreased/replaced (Parts not included)

£30

Hub Service (Front)

Hubs removed bearing regreased/replaced (parts not included)

£30

Hub Service (Rear)

Hubs removed Bearing regreased/ replaced, Free hub body replaced if required. (Parts not included)

£40

Tubeless Puncture

Tyre removed/replaced, tubeless tape wiped, New sealant (Parts not included)

£20

Puncture Repair

Tyre removed/replaced, new inner tube. Additional £10 for E-bikes, internal gears or full chain guard. (Parts not included)

£10

Mudguard Fitting

£25

E-Bike Diagnostic

Full E-Bike Diagnostic & Report (Giant E-bike only from 2017)

£30

E-bike Service Fee

Additional cost for servicing E-bikes

£20

Frame Swap

Components changed over or replaced to a new frame (Parts not Included)

£225

Steerer Cut

Steerer cut and sand down (hydraulic brake system additional £60)

£40

Integrated Seat Post Cut

£40

Carbon Seat Post Cut

£20

Alloy Seat Post Cut

£10

Labour Charge Hourly

£60

Minimum Labour Charge

£10

Bike Storage Fee

Fee per day if bike is not collected unless arranged otherwise

£30