At the Giant Store St. Paul's we're cycling experts and our skilled bike mechanics work in a modern well-equipped workshop at our store on Aldersgate Street by St. Paul's.
From fixing a simple puncture to a full strip down and rebuild we service all types and brands of bicycles, not just Giant.
We offer and range of menu services (see opposite) to keep you and your bike moving and always use manufacturer approved replacement parts. In addition to servicing we can carry out individual jobs ranging from simple gear or brake adjustment to complete wheel refurbishment. We prefer to inspect your bike before offering an estimate for any work but please call or email us (workshop@giant-stpauls.co.uk) for pricing details or our current lead times for servicing. We offer a range of eBike specific services including a full diagnostic check on Giant and Liv E-bikes.
We undertake warranty and insurance repairs for Giant and Liv bicycles including bikes not purchased from us. Warranty work is subject to our normal labour charges. For further information please contact the workshop.
Other than simple ‘walk in’ repairs (punctures etc.) we operate a booking system for all workshop jobs inc. Silver, Gold and Platinum services. As we often have a lead time of more than a week in the workshop we advise booking your bike in at least 2-3 weeks in advance if you need a service or repair carried out in preparation for a particular event.
In general we complete most servicing and repair work out within 24 hours. We open the workshop at 09:00am Mon – Fri and ask that all bikes are booked in with us by 9.30am on the day work is due to be carried out. As we have limited space in the workshop we are unable to take in bikes ahead of the date booked for work to be carried out and we cannot store bikes after work has been completed.
We offer a first (6 week) service free of charge with all bikes purchased from Giant St Paul’s.
Call the workshop directly 0203 598 2535 or email us at workshop@giant-stpauls.co.uk for service bookings or any other enquiries